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How can I order?
Order online or phone us at (+353) 1 455-0731 / 465-1698
Delivery Information:
All delivery charges will be confirmed to you by email once an online order has been received.
Although we endeavor to fulfill all orders within 14 days, on occasion items must be shipped from outside Ireland in which case we require 21 days for delivery.
Should you have any questions about our shipping policy, please do not hesitate to contact us.
What happens when I place an order?
When you place an online order with Low-E Led Lighting you will receive an automated 'order confirmation' e-mail confirming that we received your order.
Once your credit card details have been accepted/authorised you will be notified that your order is being processed.
How do I pay for my order?
Our fully secure checkout allows you to input your credit card details online. If you wish to pay for your order by any other means please contact a Low-E Led Lighting representative.
Which credit cards are accepted?
Low-E-Led Lighting accepts payment by Visa, Mastercard and American Express.
When will my credit card be charged?
Following a sale your credit card will be debited when your delivery is dispatched.
Is it safe to use my credit card online?
All order information including your credit card number is received on a secure SSL server. Your personal information is not stored on our servers. Information is automatically deleted once the order is shipped.
Return Policy:
If a product is defective in any way, please return it and we will either deliver a new one to you or refund the cost of the product. Please email or phone us within 7 days of receiving a defective product and then return it. A credit will be issued to the customer’s credit card immediately upon receipt and inspection of the item.
If you need to return an item please return to: Low-E LED Lighting 24 Whitehall Road West Perrystown Dublin 12 Ireland.
Please include a note with the package stating your full name and/or order number and action to be taken.
On the customs declaration form please state:
"Return Item. Goods of Irish Origin."
Privacy Policy:
Low-E-Led Lighting asks customers to supply various personal data when placing an order, such as name and address, credit-card information, and E-mail address. We use this data only for the purpose of filling an order, or communicating with the customer or shipper about the status of an order. We treat this customer information as private and confidential, and we will not disclose this information to other individuals or organisations unless required by law.
We will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. Low-E-Led Lighting is committed to safeguarding the privacy of our customers' personal data.
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